Terms and conditions

Introduction

Welcome to LinguaFamilia. These Terms and Conditions ("Terms") govern your access to and use of our website, services, and content. By using our services, you agree to comply with these Terms. Please read them carefully. If you do not agree with these Terms, please do not use our services.

Overview of Services

LinguaFamilia provides resources, individual consulting, developmental monitoring, and workshops to empower families on their multilingual journey. Services are designed to support parents in creating a rich, multilingual environment at home.

We also offer a complimentary 30-minute meeting to discuss your family’s unique situation, answer questions, and explore how our services may best support your needs.

Eligibility

You must be at least 18 years old to use our services. By accessing or using our website, you confirm that you have the legal authority to enter into these Terms. Our services are not intended for children, and we do not knowingly collect information from anyone under the age of 18.

Payment and Refund Policy

Payments for services are accepted via bank transfers. Our developmental monitoring service includes a conditional refund policy: if you have prepaid for a full year and are dissatisfied, we will retain the cost for the months completed at the monthly rate and refund the remaining balance. Note that consulting and workshops are non-refundable.

Intellectual Property

All content on our website, including articles, text, graphics, and resources, is the property of LinguaFamilia. You are permitted to use our content only for research and personal purposes, not for commercial use. You are not allowed to reproduce, redistribute, or make derivative works of our content without prior written consent.

Prohibited Activities

• Systematically retrieving data or content without written permission.
• Circumventing security features or restrictions on our services.
• Uploading harmful software, such as viruses or spyware.
• Harassing or intimidating others.
• Copying, distributing, or reverse engineering our software.
• Using our services for any commercial or revenue-generating endeavor without explicit approval.

(For a full list of prohibited activities, please refer to the detailed section provided.)

Data Collection and Privacy

We collect personal information that you provide to us, such as names, phone numbers, email addresses, and contact preferences. We also collect data automatically, including IP addresses, browser information, and usage details, to enhance our services. We respect your privacy and will use your information in accordance with our Privacy Policy, which is available on our website. By using our services, you consent to the collection and use of your data as outlined.

Limitation of Liability

Our services are provided "as is," without warranties of any kind. We do not guarantee that our services will meet your expectations or that they will be error-free. For the developmental monitoring service, LinguaFamilia is not a substitute for professional medical or psychological advice. If you experience dissatisfaction, we will provide refunds as per our stated policy. You agree that we are not liable for any loss or damage resulting from the use of our services.

Governing Law and Dispute Resolution

These Terms are governed by the laws of Japan. In the event of a dispute, we encourage informal negotiation first. If no resolution can be reached, disputes will be settled through binding arbitration in Saga, Japan, under the most affordable available option.

Termination

We reserve the right to suspend or terminate your access to our services at our discretion if you violate these Terms. You may also choose to stop using our services at any time.

Modifications to Terms

We reserve the right to update these Terms at any time. Users will be notified of changes through a pop-up message on our homepage. Your continued use of our services constitutes acceptance of the new Terms.

Contact Information

If you have questions about these Terms or wish to contact us for any reason, you can reach us at:

Email: [email protected]
Phone: +81 070-8465-3837

Third-Party Services

Our website may include third-party services or integrations, such as Google Analytics, which are subject to their respective terms and policies. We are not responsible for the practices of third-party services.

Disclaimer

The developmental monitoring and consulting services are intended to guide multilingual parenting and are not a replacement for professional medical or psychological care. Users must agree to use our services with this understanding.